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LET US BE YOUR WING MAN
EXPERT PROPERTY MANAGEMENT SERVICES
At Osprey Management, we're here to guide you every step of the way with our comprehensive property management services. From the moment your onboard with us, you'll experience our commitment to excellence and strategic expertise. Our range of services is designed to meet the unique needs of your property, ensuring smooth operations and maximized returns.
Full Flight
Plan
Comprehensive management solutions covering tenant support, operations, HR & training, maintenance, financial oversight, and marketing.
Custom Flight Plan
Tailored strategies to address specific needs and goals of your property.
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Onboarding
Process
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Seamless integration into our management system with clear steps to get you up and running quickly.
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Ready to soar and elevate your property's potential? Discover how our services can make a difference and let us be your trusted partner in success.
OSPREY FULL FLIGHT PLAN
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Each component of our flight plan is meticulously crafted to ensure your property soars. Explore our full range of services and see how each element of our flight plan works together to elevate your property's performance and maximize its potential. Let us take your property management to new heights with our expert solutions and dedicated support.
OPERATIONS
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We specialize in handling the intricate operations of property management with precision and care, allowing property owners to enjoy peace of mind and maximize returns on their investments.
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MAINTENANCE
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A well-maintained property is essential for both tenant satisfaction and long-term value preservation. That's why we offer maintenance solutions tailored to meet the unique needs of each property we manage.
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TENANT
SUPPORT
We understand that finding the perfect rental property is just the beginning of the journey. That's why we're dedicated to providing comprehensive tenant support every step of the way.
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MARKETING
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Our dedicated marketing team utilizes a multi-channel approach to reach potential tenants where they are, including online platforms, social media, email campaigns, and traditional advertising channels.
HR &
TRAINING
We understand that exceptional property management begins with dedicated and a well-trained team. That's why we offer tailored HR and training services designed to cultivate talent, enhance skills, and drive success.
ACCOUNTING &
FINANCIALS
Our experienced accounting team specializes in managing property finances with precision and care, handling everything from rent collection and invoicing to budgeting and financial reporting.
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BUILD YOUR PERFECT FLIGHT PLAN
TAILORED SOLUTIONS FOR YOUR PROPERTY'S UNIQUE NEEDS
Need a tailored approach to meet your property's unique needs? Our Custom Flight Plan offers the flexibility to select and build the perfect strategy for your property. Choose from a range of additional features to create a plan that aligns with your specific goals and challenges.
With our Custom Flight Plan, you can add:
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Call Center: Our US-based call center specializes in offering an all-encompassing solution that covers all aspects of tenant interaction and facility management.
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Specialized Tenant Programs: Develop unique initiatives to enhance tenant satisfaction and retention.
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Targeted Operational Enhancements: Implement specific improvements to streamline operations and boost efficiency.
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Exclusive Marketing Campaigns: Create targeted marketing efforts and campaigns to attract and engage your ideal tenants.
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Customized Maintenance Strategies: Address property-specific maintenance needs with personalized solutions.
Build your custom flight plan today and let us help you navigate the path to success with a strategy designed for you. Contact us to get started and explore how our personalized approach can make a difference for your property.
SOFTWARE PLATFORMS & PARTNERSHIPS
BOARDING YOUR FLIGHT
OUR SEAMLESS ONBOARDING PROCESS
At Osprey Management, we make the transition to our property management services smooth and efficient. We start with an initial consultation to understand your property’s unique needs, goals and challenges. Our team will conduct a comprehensive evaluation of your property and create a personalized management plan. Once we finalize our partnership you’ll be introduced to your dedicated property management team who take over day-to-day management responsibilities. After the initial implementation, we will continuously monitor performance, provide updates, and adjust strategies as needed to meet your goals and adapt to market changes.
With Osprey Management, you’re not just boarding a flight; you’re setting off on a journey towards streamline, effective property management. Let’s soar together!
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Custom Management Plan
Based on our assessment, we develop a tailored management plan designed to meet your specific goals.
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Implementation & Transition
During this phase, we execute the management plan, implementing any immediate changes or improvements.
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Initial Consultation
We begin with a personalized consultation to understand your property's unique needs, goals, and challenges.
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Ongoing Support & Optimization
After the initial setup, we provide continuous support and monitor the performance of your property.
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Agreement & Onboarding
We finalize our partnership with a detailed management agreement, outlining our roles, responsibilities, & scope of our services.
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Property Assessment
Our team conducts an in-depth assessment of your property, including a review of its physical condition, operations, and financial performance.
MEET OUR TEAM
YOUR TRUSTED PROPERTY MANAGEMENT EXPERTS
At Osprey Management, our success is driven by a team of dedicated professionals who bring passion, expertise, and a hands-on approach to property management. Each member of our team is committed to delivering exceptional service and innovative solutions to help your property reach its full potential. With diverse backgrounds in operations, marketing, finance, and tenant support, we work collaboratively to ensure every aspect of your property is expertly managed.
Get to know the people behind our success and discover how their expertise can make a difference for your property.
MATT RICCIARDELLA
Founder & CEO
Matt is the esteemed founder of Osprey Management, where he assumes comprehensive oversight of all company operations. Established in 2014, he initiated this venture from humble beginnings in his garage, transforming it into the thriving empire it is today with a workforce of 150+ employees and effectively managing a portfolio of 90+ properties across 26 states in the United States. With a career spanning over 19 years of experience in the real estate industry, Matt has adeptly leveraged his expertise to strategically elevate properties into lucrative, revenue-generating assets. His strategic foresight have been instrumental in propelling Osprey Management to unparalleled success in the market.
MIKE HAMMIL
CFO & COO
Mike holds the position of Chief Operating Officer and Chief Financial Officer at Osprey Management, where he bears significant responsibilities within operations, asset management, financial reporting, and various other facets of the company's functioning. With an extensive career spanning over 15 years in the real estate and finance industries, he held multiple roles as co-founder and managing principal for a private real estate investment company, senior vice president at a start-up REIT that went public and ultimately sold for approximately $600M, and Vice President in real estate investment banking. He earned a BS in economics, a Master of Business administration from the Pennsylvania State University and is a CFA charter holder.
VP of Operations
Prior to Jessica time at Osprey Management, she had over 15 years of experience in educational operations management with a focus on operational growth and process and procedure refinement. When she joined the company as an Asset Manager, her skills were quickly recognized, and she was tasked with creating and implementing a unique plan for the company to quickly scale its operations. She quickly obtained her role as Vice President of Operations. Jessica's knack for identifying operational inefficiencies, streamlining processes, and her ability to promote a strong collaborative environment among our team has elevated not only our in-house asset management but our on-site operations as well. She now oversees a dedicated team of over 15 asset managers and call center agents and in addition all on-site managers and staff.
JESSICA STENDER
​SHERI MEYER
VP of Human Resources
Sheri has been with Osprey Management for over 10 years. She began her journey with Osprey Management as one of Matt's first employees working out of his house. She has held nearly every role throughout the years, and as a result, has a deep understanding of how each piece of the company comes together as a big picture. Her most recent previous role was VP of Operations and when Jessica Stender joined the team, Sheri was able to move into her ultimate dream role as VP of Human Resources. She works closely with every team member from inside the corporate office to on-site management to ensure our company culture thrives and is upheld. Sheri's dedication to this company and all of its employees is unmeasurable.
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Controller
Nicole joined the team in January 2021 and has been a pivotal piece of our growth since. As the leader of our in-house accounting department, Nicole has completed a restructure of the department, recruited multiple employees, and embodied the Company's ownership mindset each day. She has accomplished multiple projects geared toward streamlining of processes including an accounts payable platform, a new purchasing system for the Company's entire staff, and other items in order to assure that as the Company scales, we can deliver timely and accurate reporting. Nicole works each day to integrate with every department to assure accuracy and understanding of property financials as well as determine new ways the accounting department can continue to align with our managed properties.
NICOLE MANNINA
​MEGAN LORE
Chief of Marketing & Revenue Management
Megan joined the firm in December of 2018 with an extensive background in marketing, advertising, and residential property management. At Osprey Management, we often bring team members in via an administrative role to learn their strengths and opportunities where they can add value for the organization. She quickly identified an opportunity for the organization to grow and provide more value to the properties by focusing on specific marketing and revenue management processes across the portfolio. She immediately removed all third parties involved in marketing and revenue management and the results quickly followed. She was able to minimize marketing expenses bringing it in house and maximize revenue growth across the properties. Megan has played a crucial role in educating on-site management on how to increase lead conversion, understand an assets individual marketing needs, and maximize revenues for their properties.